Privacy Policy

Effective Date: 

Fenderson Law Firm ("Fenderson Law Firm," "we," "us," or "our") respects your privacy and is committed to protecting information you provide when you visit our website, contact our firm, request a consultation, or otherwise interact with us.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect


Depending on how you interact with our website and firm, we may collect information such as:
  1. Name and contact information, including telephone number, email address, and mailing address.
  2. Information you voluntarily provide about your legal matter or potential legal matter.
  3. Information submitted through our contact forms, consultation requests, or other online forms.
  4. Communications you send to us by telephone, email, text message, or through the website.
  5. Technical information associated with your use of our website, such as IP address, browser type, device information, pages viewed, and general usage information. Information collected through cookies, analytics technologies, or similar technologies where applicable.

Please do not submit highly sensitive or confidential information through a website form unless specifically requested by Fenderson Law Firm.

2. How We Use Information

We may use information we collect to:

  1. Respond to inquiries and requests for information.
  2. Contact you regarding a potential legal matter or requested consultation.
  3. Evaluate whether our firm may be able to assist with your legal matter.
  4. Schedule and manage appointments.
  5. Communicate with existing clients regarding their legal matters.
  6. Provide requested information, services, or resources.
  7. Send administrative, transactional, or informational communications.
  8. Send promotional or marketing communications when you have separately provided the appropriate consent.
  9. Operate, maintain, secure, and improve our website.
  10. Prevent fraud, misuse, or unauthorized activity.
  11. Comply with applicable legal and professional obligations.

3. SMS/Text Messaging

If you voluntarily provide your mobile telephone number and separately opt in to receive text messages from Fenderson Law Firm, we may use SMS messaging to communicate with you in accordance with the consent you provided.

Depending on the type of consent provided, messages may include:

Transactional and informational messages: responses to inquiries, appointment reminders, consultation information, case-related communications, requests for additional information, and other communications related to your interaction with our firm.

Promotional and marketing messages: information about Fenderson Law Firm's legal services, consultations, and other promotional communications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Your consent to receive promotional or marketing text messages is not a condition of purchasing legal services or obtaining a consultation.

Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes. We may share information with service providers that assist us in delivering communications or operating our business, subject to appropriate contractual or legal protections.

4. How We Share Information

We may disclose information when reasonably necessary to operate our business, provide requested services, communicate with you, or comply with legal obligations.

This may include sharing information with:

  1. Service providers and technology vendors that help operate our website and communication systems.
  2. Vendors that provide hosting, analytics, customer relationship management, scheduling, or communications services.
  3. Professional advisers where appropriate.
  4. Government authorities, courts, regulators, or law enforcement when required or permitted by law.
  5. Other parties when necessary to protect the rights, property, safety, or security of Fenderson Law Firm, our clients, website visitors, or others.

We do not sell personal information for monetary consideration.

We do not share mobile phone numbers or SMS opt-in information with third parties for their own marketing purposes.

5. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, understand website usage, improve performance, and provide a better user experience.

Third-party service providers may collect information through these technologies on our behalf.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, mapping services, or other external resources.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review their applicable privacy policies before providing information.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information we collect.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

8. Information Relating to Legal Matters

Submitting information through our website, contacting our firm, or requesting a consultation does not by itself create an attorney-client relationship.

As explained in our website disclaimer, an attorney-client relationship is not established unless and until the appropriate written fee agreement has been executed.

Information submitted through a public website or electronic communication may not be protected by attorney-client privilege before an attorney-client relationship is established.

9. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information to us through the website, please contact us so that we can take appropriate action.

10. Your Choices

You may contact us regarding personal information you have provided to us.

You may also opt out of promotional communications by using the unsubscribe mechanism included in an email or by replying STOP to SMS messages.

Opting out of promotional communications does not necessarily prevent us from sending necessary transactional or service-related communications.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Your continued use of the website after changes are posted constitutes your acknowledgment of the updated Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Fenderson Law Firm
7400 Baymeadows Way, Ste 314
Jacksonville, FL 32256
Phone: (866) 990-4529

Fenderson Law Firm also maintains an office at:

1307 E. Robinson St.
Orlando, FL 32801

Important: This Privacy Policy is intended to describe Fenderson Law Firm's general website and communication practices. It does not create an attorney-client relationship and should be reviewed by the firm's legal counsel before publication.